Refund policy

Every Afterimage piece is printed to order just for you, so all sales are final. We can't accept returns or exchanges for change of mind or the wrong size. Please check the size guide on each product page before ordering.

Damaged, defective, or wrong item?

If your order arrives damaged or misprinted, or you received the wrong item, email us at facelessuser17@gmail.com within 14 days of delivery. Include your order number and a photo of the problem. We'll send a free replacement, or a full refund if a replacement isn't possible. You won't need to send the item back unless we ask.

Lost packages

If tracking shows no movement for 10 business days, or your order hasn't arrived within 30 days of shipping, contact us and we'll help track it down or make it right.

Cancellations

Orders go into production quickly. You can cancel within 12 hours of placing your order for a full refund. After that, the order can't be changed or cancelled.

Refunds

Approved refunds go back to your original payment method within 5–10 business days.

Questions? Email facelessuser17@gmail.com.